FAQs

A few things that might help answer your question.

What does your service cost?

The more shots you have, the cheaper our service becomes, due to set up. This is reflected in our pricing structure. A single shot set up can take over an hour to get ready, whereas for collections of images we can simply repeat the same set up formula.

How fast can you turnaround images?

Most jobs can be completed in under 5 working days. We are happy to pre-agree deadlines and work towards your timescales.

How long do you take to respond to an email inquiry?

Normally we aim to respond to inquiries within one working day.

What should I do if I have a problem and need to speak to someone?

Call on our normal number and speak to the client service team and we will work on your issue as a matter of urgency.

Need to send us something?

The Packshot People
Unit 2-3, Capitol House
4-6 Heigham Street
Norwich, Norfolk, NR2 4TE, UK

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